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New Years Resolution For Funeral Directors… Listen!
Stating The Options is Not Listening Most funeral directors know that one of the most important traits that someone in the funeral industry can possess is being a good listener. The problem is that...
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Living Funerals…The Party of a Lifetime
You’ll Never Know What They Said About You When most people think of funerals, they think of family and friends standing around a casket, dressed in black, with tissues in their hands, feeling bad...
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Mass Grief… When The World is at a Loss
“Welcome to the Hotel California Such a lovely place (Such a lovely place) Such a lovely face Plenty of room at the Hotel California Any time of year (Any time of year) You can find it here.” — “Hotel...
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What Funeral Directors Worry About
In the funeral business, everything is in the details. Unlike a wedding which people often plan for months and sometimes for years, a funeral arrives suddenly and will require some hurried and frantic...
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What Funeral Directors Should Worry About Part II
Last month, I asked thousands of Funeral Professionals what they worried about the most. I received a very low response rate, which is typical for funeral professionals as they usually don’t...
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All About Military Funeral Honors
Serving the United States of America is among the noblest and most honorable career paths available in this country. To put one’s life on the line to defend our nation’s freedom is worthy of the...
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Funeral Director Fear and the Big Catch 22
I recently read an excellent article by Alan D. Wolfelt, PhD. Alan is a personal hero of mine, a respected author, educator, and a consultant to the funeral industry. He advocates for the value of...
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Who Are The Patriot Guard Riders ?
The Patriot Guard is an organization with its core comprising of motorcycle riders who perform funeral services for our fallen heroes. Most of the members are veterans even though that is not a...
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The Horrible Effects of Formaldehyde on Funeral Directors
Formaldehyde is commonly used as a industrial disinfectant as well as a preservative in funeral homes and medical labs. In some cases, it is used as a food preservative and can be found in medicines...
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How To Be More Compassionate Over The Telephone
“Our human compassion binds us the one to the other – not in pity or patronizingly, but as human beings who have learnt how to turn our common suffering into hope for the future.” – Nelson Mandela A...
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